Refund Policy

Cancellation & Refund Policy

Cancellations:

Timeframe for Order Changes: You have the option to modify or cancel your order within 6 hours of placing it. This window allows us to process and ship orders efficiently.

How to Change or Cancel an Order: To modify or cancel your order, please contact our customer service immediately at info@larileostore.com. Please provide your order number and relevant details to ensure a quick and accurate response.

Shipped Orders: If your order has already been shipped, we cannot cancel it directly. In this case, please accept the package as scheduled. Further assistance can be found in our return and exchange policy.

Refunds:

To be eligible for a refund, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.

We offer a 100% money-back guarantee for all products that are damaged or defective during shipping. Simply let us know, and we will provide a return address and offer either a replacement or a refund according to your preference.

If you are not satisfied with your order, please contact our support team, and we will do our best to assist you.

Customers are responsible for return shipping costs.

We do not issue refunds if:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).

• You request a refund more than 14 days after the guaranteed delivery timeframe.

Refund requests can be made by sending a message to info@larileostore.com